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This policy is effective from July 2026.

This privacy policy sets out how NFP  uses and protects any information that you give NFP  when you use this website.

NFP  is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

NFP may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. 

What we collect

We may collect the following information:

  • name and job title
  • contact information including email address
  • demographic information such as postcode, preferences and interests
  • other information relevant to customer surveys and/or offers

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails about new products, special offers or other information which we believe you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

Legal Basis for Processing

We process your personal data based on the following legal grounds:

  • Consent: Where you have provided your explicit consent for us to process your personal data for specific purposes.
  • Performance of a Contract: Where the processing is necessary for the performance of a contract to which you are a party.
  • Legitimate Interests: Where the processing is necessary for our legitimate interests, provided that your interests and fundamental rights do not override those interests.
  • Legal Obligation: Where we are required to process your personal data to comply with a legal obligation.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Links to Other Websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over those other websites. Therefore, we cannot be responsible for the protection and privacy of any information that you provide whilst visiting such sites, and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Sharing and Disclosure of Information

We share user information with the following entities or in the following circumstances:

  • Service providers – We share information with our service providers, suppliers, subcontractors and similar third parties who provide services to us or act on our behalf so that they can assist us with the provision, upkeep and maintenance of the Website and other related activities. We require these service providers to refrain from using or sharing with others, for other purposes than as directed by us, the information that we provide to them, or that they collect directly from our users.
  • Analytics – We use automated tools and applications, such as Google Analytics, to evaluate the use of our Website. These third-party services use cookies and other tracking technologies to perform their services.
  • Affiliates – We share information with entities that are under common ownership or control of our parent company (“affiliates”) for the purposes described in the Privacy Policy. Subject to local requirements, this information may be used to provide legal and related services offered by our affiliates and for the purposes described in this Privacy Policy.
  • Sale, merger, and corporate reorganisation – We may transfer users’ information to a third party in case of the reorganisation, sale, merger, joint venture, assignment, transfer or other disposition of all or any portion of our business, asset, or stocks, including in the event of corporate restructuring of our company or its affiliated entities.

International Transfers

As part of our business operations, your personal data may be processed or transferred by us, our group companies, and our third-party service providers, in countries outside the United Kingdom and EEA.

Where we transfer personal data internationally, we will ensure that appropriate safeguards are in place in accordance with applicable data protection laws. These safeguards may include reliance on approved transfer mechanisms, contractual protection, transfer risk assessments, and appropriate technical and organisational security measures designed to protect your personal data and ensure that it remains subject to an appropriate level of protection.

Data Retention

We will retain your personal data only for as long as necessary to fulfil the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements. Specific retention periods for different types of data are detailed in our Data Retention Policy which is available upon request.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Data Retention

We will retain your personal data only for as long as necessary to fulfil the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements. Specific retention periods for different types of data are detailed in our Data Retention Policy which is available upon request.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes.
  • if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at dataprivacy@nfpireland.ie .

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

Your Rights

Under GDPR, you have the following rights regarding your personal data:

  • Right to Access
  • Right to be informed
  • Right to Rectification
  • Right to Erasure
  • Right to Restrict Processing
  • Right to Data Portability
  • Right to Object
  • Right to be involved in automated decision making

Children’s Privacy

Our website is not intended for children under 16 years of age. We do not knowingly collect personal data from children under 16 without parental consent. If we discover that we have collected personal data from a child under 16 without verification of parental consent, we will delete that information promptly.

Contact Us

To write to us regarding this Privacy Policy and our personal information handling practices, please;

Email: dataprivacy@nfpireland.ie or write to us

Address: 2nd Floor Block, 4 The Arch, Blackrock Business Park, Blackrock, Dublin, A94 A0D0

Regarding email communications: note that email communications are not always secure. Thus, please do not include any confidential or sensitive information in any emails. We subscribe to some secure data transfer services. Please ask us about this if you would like to transfer data to us securely.

Regarding postal communications, be aware that it may take us longer to route and process your request if it is made on paper than we would take with an electronic message.

Registering a complaint

If you have a complaint about the way your personal data is processed, we ask that you reach out to us about this in the first instance using the contact details in the “How to Contact Us section”. We will acknowledge your complaint within 30 days and aim to respond without undue delay.

In addition to reaching out to us, you also have the right to lodge a complaint with the supervisory authority for data protection if you are unhappy with how your personal data is being processed. In Ireland, the relevant supervisory authority is:

Data Protection Commission
21 Fitzwilliam Square South
Dublin 2
D02 RD28
Ireland

Tel: (01) 765 01 00 or 1800 437 737 (calls are charged at local rates)